About Us

Having dealt with clients concerns and disputes against banks and lending institutions since the late 1990s, we are well placed with experience and understanding to help with any client concerns that they have and would like us to review and address.

It is vital that when dealing with any client dispute regarding their bank, the complaints process is understood which our considerable experience allows us to do. Complaints need to be undertaken with an understanding and tact to ensure the best opportunity for a positive outcome.

We deal with all forms of concerns on behalf of clients, and even if we are unable to take a specific problem forward we will certainly advise as best we can and point the consumer in the right direction.